Frequently asked questions
Fit, sizing, shipping, returns and our made-to-order coastal wood. Still unsure? Send us a message.
Classic and Pullover styles are an old-school boxy fit - roomy through the chest and body, made for island days. Modern Fit is tapered and sits closer to the body. Between sizes? Size up on Classic, true to size on Modern.
Small through 3X in most prints. Each product page lists available sizes and colours.
Yes - cut and sewn in the USA from 100% cotton or cotton-rayon, with prints designed in Hawaii, coconut or longhorn buttons, matched pockets and side vents.
Machine wash cold, gentle cycle, hang dry or tumble low. Reverse-print shirts keep their muted look wash after wash.
U.S. shipping is a flat $5.95, and free on orders over $75. See our Shipping Policy.
Shirts and gifts are processed within 1-2 business days, then delivered in 3-7 business days - most arrive within 4-9 business days. Handcrafted wood pieces are made to order and take about 3-4 weeks door to door. You will get tracking by email.
At this time we ship within the United States only.
Each Coastal Wood Home piece is handcrafted to your order by our partner artisan workshops: about 7-10 days of cutting and carving, then photos of your actual piece for your approval, then about a week of finishing before it ships with tracking. Plan on about 3-4 weeks door to door.
Yes - within 24 hours of purchase for a full refund. After that, contact us and we will tell you what can still be adjusted. Once you approve the finishing photos, the piece is final sale for change of mind. See our Refund Policy.
Note any damage on the carrier's receipt and email us within 7 days of delivery with photos of the packaging and the piece. We repair, replace or refund it at no cost to you.
Close, but every piece is cut from natural wood, so grain, knots and colour vary and large pieces can differ by up to about an inch. That is why we send photos of your actual piece before finishing.
Dust with a soft dry cloth, wipe spills right away, keep it out of standing water and long hours of direct sun, and refresh oiled finishes with a wood oil once or twice a year. Our wood guides go into more detail.
30 days from delivery for unworn shirts with tags and unused gift items in original packaging. Size exchanges are free within the U.S. See our Refund Policy.
Email support@pirateschestgiftshop.com within 30 days with your order number and a photo, and we will send a replacement or a full refund including any shipping you paid.
All major credit and debit cards, plus PayPal, Apple Pay, Google Pay, and Shop Pay. Payments are processed securely at checkout.